Delay Notification Letter

INTIMATION EMAIL / NOTIFICATION TO CUSTOMER FOR ORDER / DELIVERY / SHIPMENT IS DELAYED

[DATE, ex. Wednesday, June 11, 2016]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

XYZ Inc.

1234 First Street

Suite 567

Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

I would like to thank you for your order of [PRODUCT(S), ex. 4 Magnaflux compressors].  Due to [BRIEFLY STATE REASON, ex. a backlog of orders for this product], however, I regret that your delivery will be delayed.  Although I will do my best to expedite your order, we expect shipment to be made on [DATE, ex. Wednesday of next week].

Allow me to apologize for any inconveniences this may have caused you.  We look forward to serving you again.

Sincerely,

[YOUR NAME, ex. Jill Jones]